Dear customers and partners,

The Company GENEKOR PRIVATE DIAGNOSTIC LABORATORY MEDICAL S.A. (“hereinafter GENEKOR”) is dedicated to providing high quality Molecular Biology and Genetics services and while prioritizing the security of its transactions with customers and partners. With the present Notice, we want to explain how we handle your transactions and the measures we take to ensure your security.

Means of Transactions

At present, GENEKOR does not offer the possibility of electronic transactions through its Website. Payments for its services are made either by physical presence at GENEKOR, or by deposit to its bank account using secure transaction systems. Specifically, payment options include either cash (subject to the monetary limit that allows such transaction) or payment by RF code, or by sending a payment link through Eurobank, or even by payment through the SMART POS service. Details of service prices and available payment options can be discussed during your visit to GENEKOR or by contacting its authorized employees directly.

Data Security

We assure you that all necessary measures are taken to ensure the security of your information during your visit to GENEKOR, during the use of the services provided through its Website and during payment processes. All information that you provide or declare to GENEKOR, such as personal information is kept in strict confidentiality and in accordance with the applicable legal provisions on the protection of personal data.

GENEKOR uses the SSL (Secure Sockets Layer) protocol, with 256bit encryption, for a secure environment and protection at any point of the Website where personal data is entered. The SSL protocol is currently the global standard on the Internet for authenticating web sites to web users and for encrypting data between web users and web servers. In this way, all your personal information is encrypted so that it cannot be read or changed during its transfer on the Internet. In addition, all information sent using the SSL protocol is protected by a mechanism that automatically verifies whether the data has been tampered with during transmission.

Confidentiality of transactions

GENEKOR’s adherence to confidentiality is considered of the utmost importance. All information transmitted to GENEKOR is considered confidential and GENEKOR has taken all necessary measures to ensure that it is used only to the extent necessary in the context of the services provided. Some of the measures taken are as follows:

– Only authorized employees have access to your transaction information and only when necessary, e.g. to provide services to you.

– GENEKOR does not disclose customer data and their transactions unless it has written authorization from you or it is required by a court order or other public authority.

– In case GENEKOR uses third parties to support its systems, it takes care to ensure confidentiality.

– You can request any information held about you and request that it be corrected if you can document that it is incorrect.

– For your own safety, you should treat all information provided in your dealings with GENEKOR as confidential and secret and not disclose it to any third party.

Contact and Support

If you have any questions or need more information about the payment process, the security of your data or anything else, please contact GENEKOR. We are available to help you and answer all your questions. You can contact us:

  • By email:
  • By visiting this page on our website:
  • By phone: (+30) 210 6032138,

Thank you for the trust you place in us and we are always available to provide you with the best possible support.